Modification History
Not applicable.
Unit Descriptor
This unit covers the application of a quality management system on site in the resources and infrastructure industries. It includes implementing quality processes, making recommendations based on performance that has been monitored and reported on and consolidating opportunities for further development Licensing, legislative, regulatory and certification requirements that apply to this unit can vary between states, territories, and industry sectors. Relevant information must be sourced prior to application of the unit.
Application of the Unit
This unit is appropriate for those working in a supervisory role or as a technical specialist, at worksites within:
- Civil construction
- Coal mining
- Drilling
- Extractive industries
- Metalliferous mining
Licensing/Regulatory Information
Refer to Unit Descriptor.
Pre-Requisites
Not applicable.
Employability Skills Information
This unit contains employability skills.
Elements and Performance Criteria Pre-Content
Elements describe the essential outcomes of a unit of competency. |
Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the required skills and knowledge section and the range statement. Assessment of performance is to be consistent with the evidence guide. |
Elements and Performance Criteria
ELEMENT |
PERFORMANCE CRITERIA |
1. Implement quality processes |
1.1. Access, interpret and apply compliance documentation relevant to the work activity 1.2. Actively encourage and support team members to participate in the site quality plan decision making processes and to assume responsibility and authority 1.3. Provide information on the site quality plan in a language, style and format that is understood by site personnel 1.4. Provide coaching and mentoring support to individuals and teams to maximise opportunities for implementation of the site quality plan 1.5. Maintain the site quality plan while implementing the quality requirements of other site processes |
2. Make recommendations based on performance that has been monitored and reported on |
2.1. Monitor the organisations systems and technology to identify ways in which planning and operations could be developed 2.2. Strengthen customer service by using quality improvement techniques and processes 2.3. Identify and recommend developments to the site quality plan to relevant personnel and apply appropriate recommendations |
3. Consolidate opportunities for further development |
3.1. Inform individuals and teams of savings and productivity improvements in achieving the site quality plan 3.2. Document work performance and use the information to identify opportunities for the development of quality 3.3. Manage quality records, reports and recommendations for development in accordance with the site quality plan requirements |
Required Skills and Knowledge
This section describes the skills and knowledge required for this unit. |
Required skills |
Specific skills are required to achieve the Performance Criteria of this unit, particularly for its application in the various circumstances in which this unit may be used. This includes the ability to carry out the following as required to apply a quality management system on site:
|
Required knowledge |
Specific knowledge is required to achieve the Performance Criteria of this unit, particularly for its application in the various circumstances in which this unit may be used. This includes knowledge of the following as required to apply a quality management system on site:
|
Evidence Guide
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package. |
|
Overview of assessment |
|
Critical aspects for assessment and evidence required to demonstrate competency in this unit |
The evidence required to demonstrate competency in this unit must be relevant to worksite operations and satisfy all of the requirements of the performance criteria, required skills and knowledge and the range statement of this unit and include evidence of the following:
|
Context of and specific resources for assessment |
|
Method of assessment |
This unit may be assessed in a holistic way with other units of competency. The assessment strategy for this unit must verify required knowledge and skill and practical application using more than one of the following assessment methods:
|
Guidance information for assessment |
Consult the SkillsDMC User Guide for further information on assessment including access and equity issues. |
Range Statement
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included. |
|
Compliance documentation may include: |
|
Site quality plan may include: |
|
Site personnel may include: |
|
Monitor may include: |
|
Unit Sector(s)
Quality
Competency field
Refer to Unit Sector(s).
Co-requisite units
Not applicable.